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ยป User Setup
Topics
Getting Started
6
Log In - Log Out
Admin Dashboard
Connect2Field Help
Start using Connect2Field in 6 Easy Steps
Why use Connect2Field for your Service Business
Request a Demo
My Company Setup
4
Setup Basic Company Details
Customize the Main Menu Bar
Setup Tax Names for your Business/Country
Setup Tax Rates, Default Currency & Payment Types
User Setup
3
The different types of Users in Connect2Field
Creating Users in Connect2Field
Not Recieving SMS Notifications
Client Management
17
Creating & Searching Clients in Connect2Field
How to Delete Clients & Jobs
Customizing the Client Section in Connect2Field
Creating Custom Fields For Clients in Connect2Field
Creating and Using Customer types in Connect2Field
How to add Multiple Sites (Office Locations) to your Clients
How to Invoice your Customers for Service Jobs using Connect2Field
How to Configure Invoices
Manage Client Accounts and Invoices
How to Group & Print Multiple Invoices for a Client
How to Email Invoices to Clients
How to show Job Details & Additional Job Information in Invoices
How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
Example: Use Custom Fields to Quick Search Clients
How to Book New Client Calls as Jobs
Call History - Book Existing Client Calls/Emails in Connect2Field
How to Manage/Bill Pre-Paid Client Contracts
Job Management
30
How to Create & Dispatch New Jobs in Connect2Field
How to setup Job Types in Connect2Field?
How to Add Job Start & Job Finish Questions
How to view all my Active Jobs
How to view Jobs & Job Locations on a map
Creating Recurring Jobs in Connect2Field
How to End/Cancel Jobs from Recurring
Viewing Master Recurring Jobs in Connect2Field
How to Add Sub-Jobs in Connect2Field
Scheduling in Connect2Field
How do I add Service Notes for particular Job Type in Connect2Field
How to attach documents to a Job
Creating and Using Equipment in Connect2Field
Using Search in Job Central
Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
How to Print/Email a Job Card and attached images to a Job
Quick Search Jobs in Job Central
How To apply colors to different Job Types ?
How to setup your Field Workers to receive Outlook Calendar Appointments
How to Add Fields to Job Central
Connect2Field WorkFlow / Standard Job Status - Explained
Example: Track Job progress with Custom Status Icons
Example: Capturing crucial Job Information using Custom Fields
How to Archive Completed Jobs
How to Un-Archive Jobs
How to Change Status of Multiple Jobs
Example: How to Charge/Bill your clients for your services using Connect2Field
Example 1: Planning your Field Work in Advance
Example 2: Planning your Field Work in Advance
How to Add Discount to Jobs
Work Force Management
7
How to use Connect2Field's Messaging System
Configuring SMS for Field Workers in Connect2Field
How to Customize Email/SMS Templates for your Field Workers & Clients
How to enable or disable Alerts to your Field Workers
How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
GPS - Tracking your Field Staff via Connect2Field Map
How to temporarily de-activate a Field Worker
Mobile Field Worker WebApp
12
Connect2Field Field Woker WebApp - Iphone Example
FieldWorker WebApp Configuration
Customize the Connect2Field Main Menu for your Mobile/Ipad
Control what fields appear while selecting a job from your Mobile/Ipad
Example: Use Tags for quick search of products in Iphone/Ipad
How to Update Product Prices while in the Field
How to Email Invoices to Clients while in the Field
Example: Creating Sub-Jobs while in the Field
How To Capture Clients Signature as Job Conformation
Reallocate Job to a different Field Worker while in the Field
How to Auto Populate Username/Password for your FW WebApp login on the iPhone
How to Enable/Disable Pricing Fields for the WebApp
Connect2Field Scheduler
5
Single Person View
Multi Person View
How to Re-schedule/temporarily remove a Job via the Scheduler
Week View using Scheduler
Creating New Appointments & New Jobs in Scheduler
Inventory Management
4
Adding Products & Services
Creating Tag Groups & Assign Products to Tags
Managing Warehouses
Inventory Management for your Fieldworker's Vans
Quote Management
2
How to Instantly Create New Jobs from Quotes
Creating & Dispatching New Quotes
Reporting in Connect2Field
4
Types of Reports
Jobs Per Field Worker
Jobs Per Field Worker - Summary
Jobs Per Client
Customer Equipment Management
1
Working with Equipment Items
Supplier Management
3
How to add Suppliers in Connect2Field
How to configure Supplier Types
How to Add/Modify Custom Fields for Suppliers
Data Management
3
How to Export Jobs from Connect2Field
How to Import/Export Products & Update Inventory
How to Import/Export your Clients in Connect2Field
Accounts / Integration
7
Connect2Field Accounting Connector Setup for MYOB
Using the Connect2Field Accounting Connector with MYOB
Connect2Field - Xero Integration
Connect2Field - Saasu Integration - Service Invoices
Connect2Field - Saasu Integration - Item Invoices
Connect2Field - KashFlow Integration
Connect2Field - Capsule Integration
Customer Portal
3
What is the Customer Portal
Customer Portal Features
Customer Portal Setup
Case Study
1
Case Study - Plumbing / Mechanical Contractors Industry
Connect2Field Videos
1
How to schedule your Fieldworkers easy and quick
About Connect2Field
1
How To Subscribe To Connect2Field Updates
Download Manual PDF
Help @ Connect2Field
User Setup
The different types of Users in Connect2Field
Creating Users in Connect2Field
Not Recieving SMS Notifications
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