• Home
  • Forums
  • Help Documentation
  • Submit a request
  • Check your exists requests
  • FAQ
  • Webinars
  • Connect2Field.com
Help @ Connect2Field ยป Manage Client Accounts and Invoices

Topics

  • Getting Started 6
    • Log In - Log Out
    • Admin Dashboard
    • Connect2Field Help
    • Start using Connect2Field in 6 Easy Steps
    • Why use Connect2Field for your Service Business
    • Request a Demo
  • My Company Setup 4
    • Setup Basic Company Details
    • Customize the Main Menu Bar
    • Setup Tax Names for your Business/Country
    • Setup Tax Rates, Default Currency & Payment Types
  • User Setup 3
    • The different types of Users in Connect2Field
    • Creating Users in Connect2Field
    • Not Recieving SMS Notifications
  • Client Management 17
    • Creating & Searching Clients in Connect2Field
    • How to Delete Clients & Jobs
    • Customizing the Client Section in Connect2Field
    • Creating Custom Fields For Clients in Connect2Field
    • Creating and Using Customer types in Connect2Field
    • How to add Multiple Sites (Office Locations) to your Clients
    • How to Invoice your Customers for Service Jobs using Connect2Field
    • How to Configure Invoices
    • Manage Client Accounts and Invoices
    • How to Group & Print Multiple Invoices for a Client
    • How to Email Invoices to Clients
    • How to show Job Details & Additional Job Information in Invoices
    • How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
    • Example: Use Custom Fields to Quick Search Clients
    • How to Book New Client Calls as Jobs
    • Call History - Book Existing Client Calls/Emails in Connect2Field
    • How to Manage/Bill Pre-Paid Client Contracts
  • Job Management 30
    • How to Create & Dispatch New Jobs in Connect2Field
    • How to setup Job Types in Connect2Field?
    • How to Add Job Start & Job Finish Questions
    • How to view all my Active Jobs
    • How to view Jobs & Job Locations on a map
    • Creating Recurring Jobs in Connect2Field
    • How to End/Cancel Jobs from Recurring
    • Viewing Master Recurring Jobs in Connect2Field
    • How to Add Sub-Jobs in Connect2Field
    • Scheduling in Connect2Field
    • How do I add Service Notes for particular Job Type in Connect2Field
    • How to attach documents to a Job
    • Creating and Using Equipment in Connect2Field
    • Using Search in Job Central
    • Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
    • How to Print/Email a Job Card and attached images to a Job
    • Quick Search Jobs in Job Central
    • How To apply colors to different Job Types ?
    • How to setup your Field Workers to receive Outlook Calendar Appointments
    • How to Add Fields to Job Central
    • Connect2Field WorkFlow / Standard Job Status - Explained
    • Example: Track Job progress with Custom Status Icons
    • Example: Capturing crucial Job Information using Custom Fields
    • How to Archive Completed Jobs
    • How to Un-Archive Jobs
    • How to Change Status of Multiple Jobs
    • Example: How to Charge/Bill your clients for your services using Connect2Field
    • Example 1: Planning your Field Work in Advance
    • Example 2: Planning your Field Work in Advance
    • How to Add Discount to Jobs
  • Work Force Management 7
    • How to use Connect2Field's Messaging System
    • Configuring SMS for Field Workers in Connect2Field
    • How to Customize Email/SMS Templates for your Field Workers & Clients
    • How to enable or disable Alerts to your Field Workers
    • How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
    • GPS - Tracking your Field Staff via Connect2Field Map
    • How to temporarily de-activate a Field Worker
  • Mobile Field Worker WebApp 12
    • Connect2Field Field Woker WebApp - Iphone Example
    • FieldWorker WebApp Configuration
    • Customize the Connect2Field Main Menu for your Mobile/Ipad
    • Control what fields appear while selecting a job from your Mobile/Ipad
    • Example: Use Tags for quick search of products in Iphone/Ipad
    • How to Update Product Prices while in the Field
    • How to Email Invoices to Clients while in the Field
    • Example: Creating Sub-Jobs while in the Field
    • How To Capture Clients Signature as Job Conformation
    • Reallocate Job to a different Field Worker while in the Field
    • How to Auto Populate Username/Password for your FW WebApp login on the iPhone
    • How to Enable/Disable Pricing Fields for the WebApp
  • Connect2Field Scheduler 5
    • Single Person View
    • Multi Person View
    • How to Re-schedule/temporarily remove a Job via the Scheduler
    • Week View using Scheduler
    • Creating New Appointments & New Jobs in Scheduler
  • Inventory Management 4
    • Adding Products & Services
    • Creating Tag Groups & Assign Products to Tags
    • Managing Warehouses
    • Inventory Management for your Fieldworker's Vans
  • Quote Management 2
    • How to Instantly Create New Jobs from Quotes
    • Creating & Dispatching New Quotes
  • Reporting in Connect2Field 4
    • Types of Reports
    • Jobs Per Field Worker
    • Jobs Per Field Worker - Summary
    • Jobs Per Client
  • Customer Equipment Management 1
    • Working with Equipment Items
  • Supplier Management 3
    • How to add Suppliers in Connect2Field
    • How to configure Supplier Types
    • How to Add/Modify Custom Fields for Suppliers
  • Data Management 3
    • How to Export Jobs from Connect2Field
    • How to Import/Export Products & Update Inventory
    • How to Import/Export your Clients in Connect2Field
  • Accounts / Integration 7
    • Connect2Field Accounting Connector Setup for MYOB
    • Using the Connect2Field Accounting Connector with MYOB
    • Connect2Field - Xero Integration
    • Connect2Field - Saasu Integration - Service Invoices
    • Connect2Field - Saasu Integration - Item Invoices
    • Connect2Field - KashFlow Integration
    • Connect2Field - Capsule Integration
  • Customer Portal 3
    • What is the Customer Portal
    • Customer Portal Features
    • Customer Portal Setup
  • Case Study 1
    • Case Study - Plumbing / Mechanical Contractors Industry
  • Connect2Field Videos 1
    • How to schedule your Fieldworkers easy and quick
  • About Connect2Field 1
    • How To Subscribe To Connect2Field Updates

Last Updated

Feb 16, 2012

Download Lesson PDF

Download Manual PDF

Comments

0 comments for this lesson

  • Prev: How to Configure Invoices
  • Next: How to Group & Print Multiple Invoices for a Client

Manage Client Accounts and Invoices

Connect2Field has a complete billing system built in if you prefer not to use another applications like, Kashflow, Saasu or Xero which we integrate with.

Below are the step by step instructions on how to invoice your customers from within Connect2Field

Media_1329380907400_display Zoom

From the Main Menu choose:
1) Clients
2) Select the client you wish to invoice..

Media_1329381010472_display Zoom

From the client details page, choose Accounts

(Also from within this screen you can see the total outstanding amount for this customer in the top right)

Client - Accounts

Media_1329381133652_display Zoom

Under your Clients Accounts you can view all the billing information as seen above.

1. Total value of jobs combined.
2. Total outstanding amount in date period; number of days
3. All the jobs for this current customer, whether new, started, finished or completed.

- Jobs that can be invoiced will have a tick box displayed on the far right. The job must be completed before you can invoice.
- To send an invoice by email, tick the box of your completed job and select Send Invoice. You invoice will be sent by email to your customer.

You can also choose to Receive Payment from this screen.. Click on 'Receive Payment' in the Job Code column.. (Details see below)

- If you prefer to print and mail your invoice, tick the box of your completed job and select Print Invoice.
The Invoice will appear ready to be printed. This feature is also handy if you would like to double check the invoice before printing.
Below is the sample Invoice:

Media_1329381579390_display Zoom

Receive Payment

Media_1329381708474_display Zoom

As you can see that for the job 110, the amount is outstanding, hence the Receive Payment link is activated..

Click Receive Payment

Media_1329381837425_display

Fill in the required details and click Receipt Payment..

Back to Accounts page..

Media_1329381882806_display Zoom

As you see above, the payment has been applied and outstanding amount updated..

This payment is also shown in the job card for 110. Click View to open the job card..

Media_1329382024885_display Zoom

Under the 'Receipt Payment' tab in the job card, you can see the payment details of the one we recently applied..
You could also enter any payment details from within the job card as seen above..

  • Prev: How to Configure Invoices
  • Next: How to Group & Print Multiple Invoices for a Client

Comments (0)

Add your comment

E-Mail me when someone replies to this comment