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Help @ Connect2Field ยป Example: Track Job progress with Custom Status Icons

Topics

  • Getting Started 7
    • Log In - Log Out
    • Admin Dashboard
    • Connect2Field Help
    • Start using Connect2Field in 6 Easy Steps
    • Why use Connect2Field for your Service Business
    • Request a Demo
    • Manage Connect2Field Payments/Licenses
  • My Company Setup 4
    • Setup Basic Company Details
    • Customize the Main Menu Bar
    • Setup Tax Names for your Business/Country
    • Setup Tax Rates, Default Currency & Payment Types
  • User Setup 4
    • The different types of Users in Connect2Field
    • Creating Users in Connect2Field
    • Not Recieving SMS Notifications
    • Managing Field Worker Leave Days
  • Client Management 10
    • Creating & Searching Clients in Connect2Field
    • How to Delete Clients & Jobs
    • Customizing the Client Section in Connect2Field
    • Creating Custom Fields For Clients in Connect2Field
    • Creating and Using Customer types in Connect2Field
    • How to add Multiple Sites (Office Locations) to your Clients
    • Example: Use Custom Fields to Quick Search Clients
    • How to Book New Client Calls as Jobs
    • Call History - Book Existing Client Calls/Emails in Connect2Field
    • How to Manage/Bill Pre-Paid Client Contracts
  • Job Management 26
    • How to Create & Dispatch New Jobs in Connect2Field
    • How to setup Job Types & Default Service Notes in Connect2Field
    • How to Add Job Start & Job Finish Questions
    • How to Filter Job Central by Job Status
    • How to view Jobs & Job Locations on a map
    • Creating Recurring Jobs in Connect2Field
    • How to End/Cancel Jobs from Recurring
    • Viewing Master Recurring Jobs in Connect2Field
    • How to Add Sub-Jobs in Connect2Field
    • How to attach documents to a Job
    • Using Search in Job Central
    • Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
    • How to Print/Email a Job Card and attached images to a Job
    • How To apply colors to different Job Types ?
    • How to setup your Field Workers to receive Outlook Calendar Appointments
    • How to Add Fields to Job Central
    • Connect2Field WorkFlow / Standard Job Status - Explained
    • Example: Track Job progress with Custom Status Icons
    • Example: Capturing crucial Job Information using Custom Fields
    • How to Archive Completed Jobs
    • How to Un-Archive Jobs
    • How to Change Status of Multiple Jobs
    • Example: How to Charge/Bill your clients for your services using Connect2Field
    • Example 1: Planning your Field Work in Advance
    • Example 2: Planning your Field Work in Advance
    • How to Add Discount to Jobs
  • Invoice Management 9
    • How to Invoice your Customers for Service Jobs using Connect2Field
    • How to Invoice Customers for Service / Labor Hours
    • How to Configure Invoices
    • How to show Job Details & Additional Job Information in Invoices
    • Manage Client Accounts and Invoices
    • How to Email Invoices to Clients
    • How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
    • How to Group & Print Multiple Invoices for a Client
    • How to change Invoice Date
  • Work Force Management 7
    • How to use Connect2Field's Messaging System
    • Configuring SMS for Field Workers in Connect2Field
    • How to Customize Email/SMS Templates for your Field Workers & Clients
    • How to enable or disable Alerts to your Field Workers
    • How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
    • GPS - Tracking your Field Staff via Connect2Field Map
    • How to temporarily de-activate a Field Worker
  • Mobile Field Worker WebApp 12
    • Connect2Field Field Woker WebApp - Iphone Example
    • FieldWorker WebApp Configuration
    • Customize the Connect2Field Main Menu for your Mobile/Ipad
    • Control what fields appear while selecting a job from your Mobile/Ipad
    • Example: Use Tags for quick search of products in Iphone/Ipad
    • How to Update Product Prices while in the Field
    • How to Email Invoices to Clients while in the Field
    • Example: Creating Sub-Jobs while in the Field
    • How To Capture Clients Signature as Job Conformation
    • Reallocate Job to a different Field Worker while in the Field
    • How to Auto Populate Username/Password for your FW WebApp login on the iPhone
    • How to Enable/Disable Pricing Fields for the WebApp
  • Connect2Field Scheduler 5
    • Multi Person View
    • Day View
    • Week View
    • How to Re-schedule/temporarily remove a Job via the Scheduler
    • Creating New Appointments & New Jobs in Scheduler
  • Inventory Management 4
    • Adding Products & Services
    • Creating Tag Groups & Assign Products to Tags
    • Managing Warehouses
    • Inventory Management for your Fieldworker's Vans
  • Quote Management 3
    • How to Instantly Create New Jobs from Quotes
    • Create & Dispatch New Quotes
    • Viewing Quotes as Appointments on Scheduler
  • Reporting in Connect2Field 4
    • Types of Reports
    • Jobs Per Field Worker
    • Jobs Per Field Worker - Summary
    • Jobs Per Client
  • Customer Equipment Management 1
    • Working with Equipment Items
  • Supplier Management 3
    • How to add Suppliers in Connect2Field
    • How to configure Supplier Types
    • How to Add/Modify Custom Fields for Suppliers
  • Data Management 3
    • How to Export Jobs from Connect2Field
    • How to Import/Export Products & Update Inventory
    • How to Import/Export your Clients in Connect2Field
  • Accounts / Integration 7
    • Connect2Field Accounting Connector Setup for MYOB
    • Using the Connect2Field Accounting Connector with MYOB
    • Connect2Field - Xero Integration
    • Connect2Field - Saasu Integration - Service Invoices
    • Connect2Field - Saasu Integration - Item Invoices
    • Connect2Field - KashFlow Integration
    • Connect2Field - Capsule Integration
  • Customer Portal 3
    • What is the Customer Portal
    • Customer Portal Features
    • Customer Portal Setup
  • Case Study 1
    • Case Study - Plumbing / Mechanical Contractors Industry
  • Connect2Field Videos 1
    • How to schedule your Fieldworkers easy and quick
  • About Connect2Field 1
    • How To Subscribe To Connect2Field Updates

Last Updated

Feb 28, 2012

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  • Prev: Connect2Field WorkFlow / Standard Job Status - Explained
  • Next: Example: Capturing crucial Job Information using Custom Fields

Example: Track Job progress with Custom Status Icons

Connect2Field is a hub for many businesses to manage their work flow process, right from Quoting to Dispatching Jobs, Scheduling to Invoicing.
While the stages of work are mainly similar for different business types, the manner of tracking may change to suit personal or business specific requirements.

This tutorial will show you how some of our customers have used Custom Job Status icons to track Job progression stage

Media_1330489834155_display Zoom

Connect2Field comes with default built in icons to track job progress. This can be accessed from your dashboard via:
Options -> Job Configuration -> Manage Job Status & Status Images
Here is the default Job Status Icons

Media_1330490190458_display Zoom

From here you can either modify the default Status or Add a New Status.

Ps: You cannot change the name of Default Statuses, you can only change their picture..

Let us now add a new Status to this list.. Click 'Add New Status'

Media_1301399625924_display

Add a name for the new status and select an image from your computer
Finally hit Save..

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We now have a new Status 'Invoiced' with a new image..
Let us now see, how this feature can help with Job Tracking & Job Status Updating

Unlike default statuses which get applied automoatically as your job progresses from Start to Finish; the Custom Status need to be applied manually.

To understand this feature better, Let us check our job listing and apply a new status to an existing job.

Media_1330490891663_display Zoom

The above Job Central page shows, 2 completed jobs (100, 103), 1 Dispatched (102) and a Started Job (101)

For our real time example, let us consider, that for Job 100 which is completed, you print and sent an invoice. You would like to now have a status showing, that job has been completed and invoice printed. Hence no need to print invoice again.
The Custom Status we created earlier for Invoiced be used for this scenario.

Click on the job whose status you would like to modify, and change the status as below:

Job1_display

Back to Job Central

Media_1301402907819_display Zoom

As you can see, this icon for us means, that the job has been completed, and an invoice has been sent to the client.

Let us move a step further. Suppose on receiving the Invoice, the client pays the outstanding amount. So now we need to change the status from Invoiced to something else, which reflects that payment has been received.

Earlier, we had created a new status of Payment Rcvd.. That should come handy now..

Open Job 100 and change status to 'Payment Rcvd'. Save.
Your main job central page, now looks like this:

Media_1301403722836_display

As you can see, the Status icon has changed to the '$' image we sent for 'Paymnt Rcvd' Status.

Custom Icons is a smart way to track Job Progress. For businesses who have multiple admins, Custom icons are a must to keep users in sync with Job Statuses.

We hope you find this feature useful in your business too..

Tell us how you use Custom Icons for your business, we would be glad to hear. Email us at support@connect2field.com

  • Prev: Connect2Field WorkFlow / Standard Job Status - Explained
  • Next: Example: Capturing crucial Job Information using Custom Fields

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