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Help @ Connect2Field ยป Example: Creating Sub-Jobs while in the Field

Topics

  • Getting Started 7
    • Log In - Log Out
    • Admin Dashboard
    • Connect2Field Help
    • Start using Connect2Field in 6 Easy Steps
    • Why use Connect2Field for your Service Business
    • Request a Demo
    • Manage Connect2Field Payments/Licenses
  • My Company Setup 4
    • Setup Basic Company Details
    • Customize the Main Menu Bar
    • Setup Tax Names for your Business/Country
    • Setup Tax Rates, Default Currency & Payment Types
  • User Setup 4
    • The different types of Users in Connect2Field
    • Creating Users in Connect2Field
    • Not Recieving SMS Notifications
    • Managing Field Worker Leave Days
  • Client Management 10
    • Creating & Searching Clients in Connect2Field
    • How to Delete Clients & Jobs
    • Customizing the Client Section in Connect2Field
    • Creating Custom Fields For Clients in Connect2Field
    • Creating and Using Customer types in Connect2Field
    • How to add Multiple Sites (Office Locations) to your Clients
    • Example: Use Custom Fields to Quick Search Clients
    • How to Book New Client Calls as Jobs
    • Call History - Book Existing Client Calls/Emails in Connect2Field
    • How to Manage/Bill Pre-Paid Client Contracts
  • Job Management 26
    • How to Create & Dispatch New Jobs in Connect2Field
    • How to setup Job Types & Default Service Notes in Connect2Field
    • How to Add Job Start & Job Finish Questions
    • How to Filter Job Central by Job Status
    • How to view Jobs & Job Locations on a map
    • Creating Recurring Jobs in Connect2Field
    • How to End/Cancel Jobs from Recurring
    • Viewing Master Recurring Jobs in Connect2Field
    • How to Add Sub-Jobs in Connect2Field
    • How to attach documents to a Job
    • Using Search in Job Central
    • Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
    • How to Print/Email a Job Card and attached images to a Job
    • How To apply colors to different Job Types ?
    • How to setup your Field Workers to receive Outlook Calendar Appointments
    • How to Add Fields to Job Central
    • Connect2Field WorkFlow / Standard Job Status - Explained
    • Example: Track Job progress with Custom Status Icons
    • Example: Capturing crucial Job Information using Custom Fields
    • How to Archive Completed Jobs
    • How to Un-Archive Jobs
    • How to Change Status of Multiple Jobs
    • Example: How to Charge/Bill your clients for your services using Connect2Field
    • Example 1: Planning your Field Work in Advance
    • Example 2: Planning your Field Work in Advance
    • How to Add Discount to Jobs
  • Invoice Management 9
    • How to Invoice your Customers for Service Jobs using Connect2Field
    • How to Invoice Customers for Service / Labor Hours
    • How to Configure Invoices
    • How to show Job Details & Additional Job Information in Invoices
    • Manage Client Accounts and Invoices
    • How to Email Invoices to Clients
    • How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
    • How to Group & Print Multiple Invoices for a Client
    • How to change Invoice Date
  • Work Force Management 7
    • How to use Connect2Field's Messaging System
    • Configuring SMS for Field Workers in Connect2Field
    • How to Customize Email/SMS Templates for your Field Workers & Clients
    • How to enable or disable Alerts to your Field Workers
    • How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
    • GPS - Tracking your Field Staff via Connect2Field Map
    • How to temporarily de-activate a Field Worker
  • Mobile Field Worker WebApp 12
    • Connect2Field Field Woker WebApp - Iphone Example
    • FieldWorker WebApp Configuration
    • Customize the Connect2Field Main Menu for your Mobile/Ipad
    • Control what fields appear while selecting a job from your Mobile/Ipad
    • Example: Use Tags for quick search of products in Iphone/Ipad
    • How to Update Product Prices while in the Field
    • How to Email Invoices to Clients while in the Field
    • Example: Creating Sub-Jobs while in the Field
    • How To Capture Clients Signature as Job Conformation
    • Reallocate Job to a different Field Worker while in the Field
    • How to Auto Populate Username/Password for your FW WebApp login on the iPhone
    • How to Enable/Disable Pricing Fields for the WebApp
  • Connect2Field Scheduler 5
    • Multi Person View
    • Day View
    • Week View
    • How to Re-schedule/temporarily remove a Job via the Scheduler
    • Creating New Appointments & New Jobs in Scheduler
  • Inventory Management 4
    • Adding Products & Services
    • Creating Tag Groups & Assign Products to Tags
    • Managing Warehouses
    • Inventory Management for your Fieldworker's Vans
  • Quote Management 3
    • How to Instantly Create New Jobs from Quotes
    • Create & Dispatch New Quotes
    • Viewing Quotes as Appointments on Scheduler
  • Reporting in Connect2Field 4
    • Types of Reports
    • Jobs Per Field Worker
    • Jobs Per Field Worker - Summary
    • Jobs Per Client
  • Customer Equipment Management 1
    • Working with Equipment Items
  • Supplier Management 3
    • How to add Suppliers in Connect2Field
    • How to configure Supplier Types
    • How to Add/Modify Custom Fields for Suppliers
  • Data Management 3
    • How to Export Jobs from Connect2Field
    • How to Import/Export Products & Update Inventory
    • How to Import/Export your Clients in Connect2Field
  • Accounts / Integration 7
    • Connect2Field Accounting Connector Setup for MYOB
    • Using the Connect2Field Accounting Connector with MYOB
    • Connect2Field - Xero Integration
    • Connect2Field - Saasu Integration - Service Invoices
    • Connect2Field - Saasu Integration - Item Invoices
    • Connect2Field - KashFlow Integration
    • Connect2Field - Capsule Integration
  • Customer Portal 3
    • What is the Customer Portal
    • Customer Portal Features
    • Customer Portal Setup
  • Case Study 1
    • Case Study - Plumbing / Mechanical Contractors Industry
  • Connect2Field Videos 1
    • How to schedule your Fieldworkers easy and quick
  • About Connect2Field 1
    • How To Subscribe To Connect2Field Updates

Last Updated

Apr 14, 2011

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  • Prev: How to Email Invoices to Clients while in the Field
  • Next: How To Capture Clients Signature as Job Conformation

Example: Creating Sub-Jobs while in the Field

This tutorial will show you how your Field Workers can create jobs on the go, with a special highlight to the Connect2Field feature of creating Sub-Jobs.

Let us see this with an example.

1_display

We are in Job# 257, which is a Blocked Drain Inspection at the clients location.
Scroll to the bottom of the screen

2_display

As you can see, the inspection is for the 3rd Floor, Training Centre.
Let us accept the Job..

3a_display

Click on Start Job.. It asks you to select the time. Click Save when done..

Now you are in middle of doing the job. Your clients requests a look at Blocked Drain they have on the 4th Floor too
In the scenario as above, the task of inspecting the 4th Floor is new and seperate from your current job.

Here is where the Connect2Field feature of adding Sub-Jobs come in handy..
Scroll to the bottom of the screen

4_display

Click Add Sub Job

5_display

The Add Sub Job screen has the clients details already put in.. The Service Description field is also set up by default, because you are adding a Sub Job to an existing Blocked Drain Inspection Job..

Notice the Job No.. It is auto assigned as 257.1 (indicating a Sub Job to the Main Job# 257)

Scroll to the bottom..

6_display

You can see we have added some special comments in the Service Description Field just above the standard service notes..
This helps to keep your Admin at the office aware about the request..

In this example, we are assigning the job to the same field worker John Smith cause, we are doing the sub job right away..
You could alternatively choose a different Field worker from the drop down.. And then Dispatch..

Click Save when done..
The next screen takes you back to your original Job# 257 and you complete the job following the Start-Finish job Steps.

Let us take a look what happened to our new Job# 257.1

7_display

Click on New Jobs at the top

Here you can see Job# 257.1
You follow the same steps, Accept/Start/Finish like all other jobs to work on this job.

Let us now look at your Admin Section for this Job

Media_1302769003718_display Zoom

As you can see the Job we booked in the Mobile/FieldWorker WebApp, is now appearing in the Job Central for your admin.

Connect2Field syncs your office with fieldwork.. As is apparent, from the above example, Field Workers can create Jobs while on the go, and the Admin in office is updated and can work on invoicing for the jobs..

This is one example of how a feature like Sub Jobs can immensly help you manage your field work and job creations..
Would you like to share a best practice with us? Do write to us support@connect2field.com We are Listening!

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