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Help @ Connect2Field ยป Example: How to Charge/Bill your clients for your services using Connect2Field

Topics

  • Getting Started 7
    • Log In - Log Out
    • Admin Dashboard
    • Connect2Field Help
    • Start using Connect2Field in 6 Easy Steps
    • Why use Connect2Field for your Service Business
    • Request a Demo
    • Manage Connect2Field Payments/Licenses
  • My Company Setup 4
    • Setup Basic Company Details
    • Customize the Main Menu Bar
    • Setup Tax Names for your Business/Country
    • Setup Tax Rates, Default Currency & Payment Types
  • User Setup 4
    • The different types of Users in Connect2Field
    • Creating Users in Connect2Field
    • Not Recieving SMS Notifications
    • Managing Field Worker Leave Days
  • Client Management 10
    • Creating & Searching Clients in Connect2Field
    • How to Delete Clients & Jobs
    • Customizing the Client Section in Connect2Field
    • Creating Custom Fields For Clients in Connect2Field
    • Creating and Using Customer types in Connect2Field
    • How to add Multiple Sites (Office Locations) to your Clients
    • Example: Use Custom Fields to Quick Search Clients
    • How to Book New Client Calls as Jobs
    • Call History - Book Existing Client Calls/Emails in Connect2Field
    • How to Manage/Bill Pre-Paid Client Contracts
  • Job Management 26
    • How to Create & Dispatch New Jobs in Connect2Field
    • How to setup Job Types & Default Service Notes in Connect2Field
    • How to Add Job Start & Job Finish Questions
    • How to Filter Job Central by Job Status
    • How to view Jobs & Job Locations on a map
    • Creating Recurring Jobs in Connect2Field
    • How to End/Cancel Jobs from Recurring
    • Viewing Master Recurring Jobs in Connect2Field
    • How to Add Sub-Jobs in Connect2Field
    • How to attach documents to a Job
    • Using Search in Job Central
    • Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
    • How to Print/Email a Job Card and attached images to a Job
    • How To apply colors to different Job Types ?
    • How to setup your Field Workers to receive Outlook Calendar Appointments
    • How to Add Fields to Job Central
    • Connect2Field WorkFlow / Standard Job Status - Explained
    • Example: Track Job progress with Custom Status Icons
    • Example: Capturing crucial Job Information using Custom Fields
    • How to Archive Completed Jobs
    • How to Un-Archive Jobs
    • How to Change Status of Multiple Jobs
    • Example: How to Charge/Bill your clients for your services using Connect2Field
    • Example 1: Planning your Field Work in Advance
    • Example 2: Planning your Field Work in Advance
    • How to Add Discount to Jobs
  • Invoice Management 9
    • How to Invoice your Customers for Service Jobs using Connect2Field
    • How to Invoice Customers for Service / Labor Hours
    • How to Configure Invoices
    • How to show Job Details & Additional Job Information in Invoices
    • Manage Client Accounts and Invoices
    • How to Email Invoices to Clients
    • How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
    • How to Group & Print Multiple Invoices for a Client
    • How to change Invoice Date
  • Work Force Management 7
    • How to use Connect2Field's Messaging System
    • Configuring SMS for Field Workers in Connect2Field
    • How to Customize Email/SMS Templates for your Field Workers & Clients
    • How to enable or disable Alerts to your Field Workers
    • How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
    • GPS - Tracking your Field Staff via Connect2Field Map
    • How to temporarily de-activate a Field Worker
  • Mobile Field Worker WebApp 12
    • Connect2Field Field Woker WebApp - Iphone Example
    • FieldWorker WebApp Configuration
    • Customize the Connect2Field Main Menu for your Mobile/Ipad
    • Control what fields appear while selecting a job from your Mobile/Ipad
    • Example: Use Tags for quick search of products in Iphone/Ipad
    • How to Update Product Prices while in the Field
    • How to Email Invoices to Clients while in the Field
    • Example: Creating Sub-Jobs while in the Field
    • How To Capture Clients Signature as Job Conformation
    • Reallocate Job to a different Field Worker while in the Field
    • How to Auto Populate Username/Password for your FW WebApp login on the iPhone
    • How to Enable/Disable Pricing Fields for the WebApp
  • Connect2Field Scheduler 5
    • Multi Person View
    • Day View
    • Week View
    • How to Re-schedule/temporarily remove a Job via the Scheduler
    • Creating New Appointments & New Jobs in Scheduler
  • Inventory Management 4
    • Adding Products & Services
    • Creating Tag Groups & Assign Products to Tags
    • Managing Warehouses
    • Inventory Management for your Fieldworker's Vans
  • Quote Management 3
    • How to Instantly Create New Jobs from Quotes
    • Create & Dispatch New Quotes
    • Viewing Quotes as Appointments on Scheduler
  • Reporting in Connect2Field 4
    • Types of Reports
    • Jobs Per Field Worker
    • Jobs Per Field Worker - Summary
    • Jobs Per Client
  • Customer Equipment Management 1
    • Working with Equipment Items
  • Supplier Management 3
    • How to add Suppliers in Connect2Field
    • How to configure Supplier Types
    • How to Add/Modify Custom Fields for Suppliers
  • Data Management 3
    • How to Export Jobs from Connect2Field
    • How to Import/Export Products & Update Inventory
    • How to Import/Export your Clients in Connect2Field
  • Accounts / Integration 7
    • Connect2Field Accounting Connector Setup for MYOB
    • Using the Connect2Field Accounting Connector with MYOB
    • Connect2Field - Xero Integration
    • Connect2Field - Saasu Integration - Service Invoices
    • Connect2Field - Saasu Integration - Item Invoices
    • Connect2Field - KashFlow Integration
    • Connect2Field - Capsule Integration
  • Customer Portal 3
    • What is the Customer Portal
    • Customer Portal Features
    • Customer Portal Setup
  • Case Study 1
    • Case Study - Plumbing / Mechanical Contractors Industry
  • Connect2Field Videos 1
    • How to schedule your Fieldworkers easy and quick
  • About Connect2Field 1
    • How To Subscribe To Connect2Field Updates

Last Updated

Jun 18, 2011

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  • Prev: How to Change Status of Multiple Jobs
  • Next: Example 1: Planning your Field Work in Advance

Example: How to Charge/Bill your clients for your services using Connect2Field

Are you a service business who charges their clients on an hourly basis for the field jobs? Just like a carpet cleaning company who charges per hour for different cleaning categories and jobs.. Then this tutorial will show you how to charge for the services rendered at your clients site..

If you are not a servcie business then then read services as products and you then charge for your products and not services..

This tutorial illustrates how you can use Connect2Field for on-site billing and invoicing..

Add_job_charge11_display

For this example we are adding a New Job for a Cleaning Company..
1) Fill up the Client Details where service needs to be done
2) Fill up the Service Details
3) Fill up Field Worker Appointment Details (Notice we have a 2 hour job for Nick Cole.)
4) Click Save and choose "Save & Job Add Details"

In the Add Details screen that follow you can enter products and services..

Add_job_charge2_display

The Job Details page lets you add products and services..
1) Click Add to active the product addition fields
2) Select the Service/Products
3) Select the Quantity..
(Here is a detailed help doc on Setting up Products/Services in Connect2Field)

Our products for this example are Cleaning Services as we have setup a Cleaning job..
Notice the correlation between the 'Hours' in your earlier Screen & Quantity here.. Putting a Quantity relative to the Job Hours lets you bill accordingly!

Also, particular to this scenario, if you are not sure how long it would take to complete the job or you just charge standard for a job, irrespective of the time taken to do the job, you could just select 1 as the quantity, and later your field tech can modify it accordingly from his mobile..

Let us now see how this looks in your Field Worker Iphone..

Add_job_charge_3_display

We recently created the job, hence it shows up in the Active Jobs screen for the field worker 'Nick Cole'

Select the Job & Accept
Here is the detailed help doc on How to Start your Fieldworker to use Connect2Field on their Phones/Ipads

Add_job_charge4_display

We follow the Job Start to Completion steps as usual.. The above screen shows the Products page which prior to finishin the job..

Notice the values you set in your Admin all appear here as Selected Products.. The Total Cost field is also auto calculated..
(From here, the field staff can also modify the quantity as explained in an earlier stage in this document)

At times your field worker might have to add products and services while on the job.. They can do so by choosing 'Add Products'

Finish the Job Above..

Back to your admin panel..

Media_1303997598633_display Zoom

We are currently within the Client Details page and on the Accounts Tab..

As you can see the job which was finished on the Iphone is now ready to be invoiced in Admin..
The charges for the Cleaning Services have been calculated automatically based on your initial product setting..

You can now choose to Print or Send the invoice to receive payments..

Connect2Field Syncs your office Admin with your Field Work with ease.. The ability to bill your clients for your services just like you would for a product, renders a powerful tool to track, correctly invoice and manage your field service..

The above example is just one of the many ones of how smartly our customers use Connect2Field for their Service Business..
Do you have an idea that can help other businesses like yours? Suggestions? Write to us at support@connect2field.com

  • Prev: How to Change Status of Multiple Jobs
  • Next: Example 1: Planning your Field Work in Advance

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