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Help @ Connect2Field ยป How to Create & Dispatch New Jobs in Connect2Field

Topics

  • Getting Started 6
    • Log In - Log Out
    • Admin Dashboard
    • Connect2Field Help
    • Start using Connect2Field in 6 Easy Steps
    • Why use Connect2Field for your Service Business
    • Request a Demo
  • My Company Setup 4
    • Setup Basic Company Details
    • Customize the Main Menu Bar
    • Setup Tax Names for your Business/Country
    • Setup Tax Rates, Default Currency & Payment Types
  • User Setup 3
    • The different types of Users in Connect2Field
    • Creating Users in Connect2Field
    • Not Recieving SMS Notifications
  • Client Management 17
    • Creating & Searching Clients in Connect2Field
    • How to Delete Clients & Jobs
    • Customizing the Client Section in Connect2Field
    • Creating Custom Fields For Clients in Connect2Field
    • Creating and Using Customer types in Connect2Field
    • How to add Multiple Sites (Office Locations) to your Clients
    • How to Invoice your Customers for Service Jobs using Connect2Field
    • How to Configure Invoices
    • Manage Client Accounts and Invoices
    • How to Group & Print Multiple Invoices for a Client
    • How to Email Invoices to Clients
    • How to show Job Details & Additional Job Information in Invoices
    • How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
    • Example: Use Custom Fields to Quick Search Clients
    • How to Book New Client Calls as Jobs
    • Call History - Book Existing Client Calls/Emails in Connect2Field
    • How to Manage/Bill Pre-Paid Client Contracts
  • Job Management 30
    • How to Create & Dispatch New Jobs in Connect2Field
    • How to setup Job Types in Connect2Field?
    • How to Add Job Start & Job Finish Questions
    • How to view all my Active Jobs
    • How to view Jobs & Job Locations on a map
    • Creating Recurring Jobs in Connect2Field
    • How to End/Cancel Jobs from Recurring
    • Viewing Master Recurring Jobs in Connect2Field
    • How to Add Sub-Jobs in Connect2Field
    • Scheduling in Connect2Field
    • How do I add Service Notes for particular Job Type in Connect2Field
    • How to attach documents to a Job
    • Creating and Using Equipment in Connect2Field
    • Using Search in Job Central
    • Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
    • How to Print/Email a Job Card and attached images to a Job
    • Quick Search Jobs in Job Central
    • How To apply colors to different Job Types ?
    • How to setup your Field Workers to receive Outlook Calendar Appointments
    • How to Add Fields to Job Central
    • Connect2Field WorkFlow / Standard Job Status - Explained
    • Example: Track Job progress with Custom Status Icons
    • Example: Capturing crucial Job Information using Custom Fields
    • How to Archive Completed Jobs
    • How to Un-Archive Jobs
    • How to Change Status of Multiple Jobs
    • Example: How to Charge/Bill your clients for your services using Connect2Field
    • Example 1: Planning your Field Work in Advance
    • Example 2: Planning your Field Work in Advance
    • How to Add Discount to Jobs
  • Work Force Management 7
    • How to use Connect2Field's Messaging System
    • Configuring SMS for Field Workers in Connect2Field
    • How to Customize Email/SMS Templates for your Field Workers & Clients
    • How to enable or disable Alerts to your Field Workers
    • How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
    • GPS - Tracking your Field Staff via Connect2Field Map
    • How to temporarily de-activate a Field Worker
  • Mobile Field Worker WebApp 12
    • Connect2Field Field Woker WebApp - Iphone Example
    • FieldWorker WebApp Configuration
    • Customize the Connect2Field Main Menu for your Mobile/Ipad
    • Control what fields appear while selecting a job from your Mobile/Ipad
    • Example: Use Tags for quick search of products in Iphone/Ipad
    • How to Update Product Prices while in the Field
    • How to Email Invoices to Clients while in the Field
    • Example: Creating Sub-Jobs while in the Field
    • How To Capture Clients Signature as Job Conformation
    • Reallocate Job to a different Field Worker while in the Field
    • How to Auto Populate Username/Password for your FW WebApp login on the iPhone
    • How to Enable/Disable Pricing Fields for the WebApp
  • Connect2Field Scheduler 5
    • Single Person View
    • Multi Person View
    • How to Re-schedule/temporarily remove a Job via the Scheduler
    • Week View using Scheduler
    • Creating New Appointments & New Jobs in Scheduler
  • Inventory Management 4
    • Adding Products & Services
    • Creating Tag Groups & Assign Products to Tags
    • Managing Warehouses
    • Inventory Management for your Fieldworker's Vans
  • Quote Management 2
    • How to Instantly Create New Jobs from Quotes
    • Creating & Dispatching New Quotes
  • Reporting in Connect2Field 4
    • Types of Reports
    • Jobs Per Field Worker
    • Jobs Per Field Worker - Summary
    • Jobs Per Client
  • Customer Equipment Management 1
    • Working with Equipment Items
  • Supplier Management 3
    • How to add Suppliers in Connect2Field
    • How to configure Supplier Types
    • How to Add/Modify Custom Fields for Suppliers
  • Data Management 3
    • How to Export Jobs from Connect2Field
    • How to Import/Export Products & Update Inventory
    • How to Import/Export your Clients in Connect2Field
  • Accounts / Integration 7
    • Connect2Field Accounting Connector Setup for MYOB
    • Using the Connect2Field Accounting Connector with MYOB
    • Connect2Field - Xero Integration
    • Connect2Field - Saasu Integration - Service Invoices
    • Connect2Field - Saasu Integration - Item Invoices
    • Connect2Field - KashFlow Integration
    • Connect2Field - Capsule Integration
  • Customer Portal 3
    • What is the Customer Portal
    • Customer Portal Features
    • Customer Portal Setup
  • Case Study 1
    • Case Study - Plumbing / Mechanical Contractors Industry
  • Connect2Field Videos 1
    • How to schedule your Fieldworkers easy and quick
  • About Connect2Field 1
    • How To Subscribe To Connect2Field Updates

Last Updated

Oct 18, 2011

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  • Prev: How to Manage/Bill Pre-Paid Client Contracts
  • Next: How to setup Job Types in Connect2Field?

How to Create & Dispatch New Jobs in Connect2Field

This tutorial will explain how to create and dispatch new jobs to your field workers in Connect2Field
There are 3 ways to book a new job:
1) From Dashboard
2) From Clients Section
3) From Job Central

Lets take a look at all 3.. Login to your Connect2Field Account..

1) Add New Job from Dashboard

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The first page you see when you log in is your Dashboard..

To add a new job, simply click the 'Add & Job' button on the main page..
This opens the 'Add Job' Screen which is shown a bit later in this tutorial.. First lets take a look at all the ways of adding a new job..

2) Add New Job from Clients Section

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From your Dashboard main menu, click 'Clients'
All the clients in your account are listed here.. Choose the one for whom you wish to book a new job, by clicking the client name..

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From the Clients Details page, hit 'Add Job' to open the Add Job screen for this client..

3) Add a New Job from Job Central

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From your Dashboard, choose Job Central
Hit Add Job to open the 'Add Job' screen..

We have now seen all the 3 ways to initiate creating a new job.. All these ways open the 'Add New Job' screen which is shown below:

Image_070_display Zoom

1) Clients Details Section: Here you input Client related information
2) Select the Client Name from the drop down list.. All the other client details get auto populated once you select the client name..

3) Service Details Section: Here you input Service/Job related information
4) Select a Job Type from the presents created
5) Select the Service Description created, particular to the Job Type

6) Appointment Details Section: Here you input all Appointment & Dispatch related information
7) Select the job Start & Finish - Date & Time
8) Select a Field Worker/Technician from the drop-down list
9) Dispatch: Sends the job to the field workers mobile device
Alert: Sends a calendar appointment to the Field Worker
Send Email to Client: Sends a copy of the job card to the Client via email

10) Save the Job
Save & Add Job Details: Opens the Products & Custom Fields related sections for input

11) View Client/Site/Contact Details:
These open the respective details and allow to edit, right from the job card window.. Below is the client & contact view..

For this example we have chosen "Save & Add Job Details' and will enter some products for the job as below:

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Once you save the job, we get a conformation box as above.. The products section opens up as below:

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1) Custom Fields Section: Input values for any Job Custom Fields already created

2) Products & Services Section:
3) Hit Add Product
4) Select a product from the drop down list.. Alternatively you could type in the product name and after 4 letters of it will show the related product list
5) Enter the Quantity
6) Hit Update to add the product to the list

7) Attach any documents to the job
8) Job Card Print, Preview and Email options (Email sends job card to both, Field Worker & Client)
9) Save the changes made to the Job

As seen above, a new job has been created for the client and also dispatched to the Field Worker on his mobile device..
Back to Job Central..

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As seen above, the new job is now seen in the Job Central Main Page..
Hit 'View' to re-open the job card and modify any details, etc..

Related Help Documents

1) Adding Products & Services
2) Example: Using Job Custom Fields to track crucial job information
3) Creating Job Types & Service Descriptions
4) How to create Recurring jobs in Connect2Field

Have questions? Feel free to email us: support@connect2field.com

  • Prev: How to Manage/Bill Pre-Paid Client Contracts
  • Next: How to setup Job Types in Connect2Field?

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