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Help @ Connect2Field ยป How to Import/Export your Clients in Connect2Field

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Last Updated

Nov 03, 2011

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  • Prev: How to Import/Export Products & Update Inventory
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How to Import/Export your Clients in Connect2Field

This tutorial will explain how to import your clients into Connect2Field.

The lesson is divided into 2 parts:
(A) Importing Client list for the first time
(B) Exporting your current client list from Connect2Field, making changes, and re-importing back into the system.

Both the above have certain steps to follow.

(A) Importing Client list for the first time

Media_1320315049988_display Zoom

From the main menu, choose:
Options ->Data Management -> Import Clients

Step1. Download our Client template file

Client_csv_display Zoom

Hit the 'Download Template File' link and it will prompt to save the file..

Choose 'Save File' on your computer..

Step2. Copy your clients into the template

Export your clients from your old system as a comma separated list. Using Excel or another spreadsheet editor, copy and paste your clients from the exported file into the Connect2Field template. Make sure the clients data you copy matches the column headings
provided in the template.

Alternatively, you could just type in your client data into the template file..

IMPORTANT:
1) Do not change the column headings in the template file. This needs to be unchanged for the import to work in the next step.

2) Also, the template file has certain field names with an * asterisk sign. This means these are compulsory fields and import will not work if they are left blank.

Step3. Import the updated template file

Media_1320315898772_display Zoom

Choose 'browse' to get the client file from your computer
Hit Import

B) Exporting your current client list from Connect2Field, making changes, and re-importing back into the system.

Clientexp_display Zoom

From the main menu, choose:
Options -> Data Management -> Export Client

This prompts you to download your existing client list to the computer..
Choose 'Save File' and hit Ok.

You can now make changes to your client list, for example, changes to address fields, contact person, phone no fields etc, and then re-import this modified client file back into Connect2Field.

IMPORTANT:
1) If you have created any Client Custom Fields, these too will be downloaded as a separate column in the export file.

2) For each contact of a particular client, there are separate row entries. (Useful when only contact info needs to be changed)

3) Do not change the column headings in the template file. This needs to be unchanged for the import to work in the next step.

4) Also, the template file has certain field names with an * asterisk sign. This means these are compulsory fields and import will not work if they are left blank.

Step. 2: Re-Import the modified client file in Connect2Field

Media_1320318133369_display Zoom

From the main menu, choose:
Options -> Data Management -> Import Client

Please note, if there are any issues with the import file, the errors will be displayed at the bottom of the page, while importing.

Feel free get in touch with us if you need any assistance with import/export of your clients in Connect2Field: support@connect2field.com

  • Prev: How to Import/Export Products & Update Inventory
  • Next: Connect2Field Accounting Connector Setup for MYOB

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