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Help @ Connect2Field ยป Not Recieving SMS Notifications

Topics

  • Getting Started 6
    • Log In - Log Out
    • Admin Dashboard
    • Connect2Field Help
    • Start using Connect2Field in 6 Easy Steps
    • Why use Connect2Field for your Service Business
    • Request a Demo
  • My Company Setup 4
    • Setup Basic Company Details
    • Customize the Main Menu Bar
    • Setup Tax Names for your Business/Country
    • Setup Tax Rates, Default Currency & Payment Types
  • User Setup 3
    • The different types of Users in Connect2Field
    • Creating Users in Connect2Field
    • Not Recieving SMS Notifications
  • Client Management 17
    • Creating & Searching Clients in Connect2Field
    • How to Delete Clients & Jobs
    • Customizing the Client Section in Connect2Field
    • Creating Custom Fields For Clients in Connect2Field
    • Creating and Using Customer types in Connect2Field
    • How to add Multiple Sites (Office Locations) to your Clients
    • How to Invoice your Customers for Service Jobs using Connect2Field
    • How to Configure Invoices
    • Manage Client Accounts and Invoices
    • How to Group & Print Multiple Invoices for a Client
    • How to Email Invoices to Clients
    • How to show Job Details & Additional Job Information in Invoices
    • How to bcc an Invoice Copy to your Company Email, when Invoice is sent to Clients
    • Example: Use Custom Fields to Quick Search Clients
    • How to Book New Client Calls as Jobs
    • Call History - Book Existing Client Calls/Emails in Connect2Field
    • How to Manage/Bill Pre-Paid Client Contracts
  • Job Management 30
    • How to Create & Dispatch New Jobs in Connect2Field
    • How to setup Job Types in Connect2Field?
    • How to Add Job Start & Job Finish Questions
    • How to view all my Active Jobs
    • How to view Jobs & Job Locations on a map
    • Creating Recurring Jobs in Connect2Field
    • How to End/Cancel Jobs from Recurring
    • Viewing Master Recurring Jobs in Connect2Field
    • How to Add Sub-Jobs in Connect2Field
    • Scheduling in Connect2Field
    • How do I add Service Notes for particular Job Type in Connect2Field
    • How to attach documents to a Job
    • Creating and Using Equipment in Connect2Field
    • Using Search in Job Central
    • Configure Job Card to Display Images, Start/Finish Questions & Custom Fields
    • How to Print/Email a Job Card and attached images to a Job
    • Quick Search Jobs in Job Central
    • How To apply colors to different Job Types ?
    • How to setup your Field Workers to receive Outlook Calendar Appointments
    • How to Add Fields to Job Central
    • Connect2Field WorkFlow / Standard Job Status - Explained
    • Example: Track Job progress with Custom Status Icons
    • Example: Capturing crucial Job Information using Custom Fields
    • How to Archive Completed Jobs
    • How to Un-Archive Jobs
    • How to Change Status of Multiple Jobs
    • Example: How to Charge/Bill your clients for your services using Connect2Field
    • Example 1: Planning your Field Work in Advance
    • Example 2: Planning your Field Work in Advance
    • How to Add Discount to Jobs
  • Work Force Management 7
    • How to use Connect2Field's Messaging System
    • Configuring SMS for Field Workers in Connect2Field
    • How to Customize Email/SMS Templates for your Field Workers & Clients
    • How to enable or disable Alerts to your Field Workers
    • How to Re-Alert / Notify your Field Staff when a Job is re-scheduled
    • GPS - Tracking your Field Staff via Connect2Field Map
    • How to temporarily de-activate a Field Worker
  • Mobile Field Worker WebApp 12
    • Connect2Field Field Woker WebApp - Iphone Example
    • FieldWorker WebApp Configuration
    • Customize the Connect2Field Main Menu for your Mobile/Ipad
    • Control what fields appear while selecting a job from your Mobile/Ipad
    • Example: Use Tags for quick search of products in Iphone/Ipad
    • How to Update Product Prices while in the Field
    • How to Email Invoices to Clients while in the Field
    • Example: Creating Sub-Jobs while in the Field
    • How To Capture Clients Signature as Job Conformation
    • Reallocate Job to a different Field Worker while in the Field
    • How to Auto Populate Username/Password for your FW WebApp login on the iPhone
    • How to Enable/Disable Pricing Fields for the WebApp
  • Connect2Field Scheduler 5
    • Single Person View
    • Multi Person View
    • How to Re-schedule/temporarily remove a Job via the Scheduler
    • Week View using Scheduler
    • Creating New Appointments & New Jobs in Scheduler
  • Inventory Management 4
    • Adding Products & Services
    • Creating Tag Groups & Assign Products to Tags
    • Managing Warehouses
    • Inventory Management for your Fieldworker's Vans
  • Quote Management 2
    • How to Instantly Create New Jobs from Quotes
    • Creating & Dispatching New Quotes
  • Reporting in Connect2Field 4
    • Types of Reports
    • Jobs Per Field Worker
    • Jobs Per Field Worker - Summary
    • Jobs Per Client
  • Customer Equipment Management 1
    • Working with Equipment Items
  • Supplier Management 3
    • How to add Suppliers in Connect2Field
    • How to configure Supplier Types
    • How to Add/Modify Custom Fields for Suppliers
  • Data Management 3
    • How to Export Jobs from Connect2Field
    • How to Import/Export Products & Update Inventory
    • How to Import/Export your Clients in Connect2Field
  • Accounts / Integration 7
    • Connect2Field Accounting Connector Setup for MYOB
    • Using the Connect2Field Accounting Connector with MYOB
    • Connect2Field - Xero Integration
    • Connect2Field - Saasu Integration - Service Invoices
    • Connect2Field - Saasu Integration - Item Invoices
    • Connect2Field - KashFlow Integration
    • Connect2Field - Capsule Integration
  • Customer Portal 3
    • What is the Customer Portal
    • Customer Portal Features
    • Customer Portal Setup
  • Case Study 1
    • Case Study - Plumbing / Mechanical Contractors Industry
  • Connect2Field Videos 1
    • How to schedule your Fieldworkers easy and quick
  • About Connect2Field 1
    • How To Subscribe To Connect2Field Updates

Last Updated

Nov 30, 2011

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Not Recieving SMS Notifications

This tutorial will show you how to setup your fieldworkers to recieve SMS notifications when jobs are dispatched to them. It is important to setup your fieldworkers telephone number in the international format.

Dashboard Section

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1) Select Options

Options Section

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1) Select manage users

User Section

Media_1322617123253_display

Select the field worker to recieve SMS notifications

Adding Mobile Telephone Number - International Format

Media_1322617151719_display Zoom

1) Ensure that the mobile telephone number is in International format (without the plus sign)

Note: To list a mobile telephone number in the international format , remove the first "0" and add the county code to the front of the number.
Bellow are the international country codes

2) Also ensure that your fieldworker is setup to recieve SMS notifications.

 

Afghanistan  +93    
Albania  +355    
Algeria  +213    
Andorra  +376    
Angola  +244    
Antigua & Barbuda  +1268    
Argentina  +54    
Armenia  +374    
Aruba  +297    
Australia  +61    
Austria  +43    
Azerbaijan  +994    
Bahamas  +1242    
Bahrain  +973    
Bangladesh  +880    
Barbados  +1246    
Belarus  +375    
Belgium  +32    
Belize  +501    
Benin  +229    
Bermuda  +1441    
Bhutan  +975    
Bolivia  +591    
Bosnia-Herzegovina  +387    
Botswana  +267    
Brazil  +55    
Brunei  +673    
Bulgaria  +359    
Burkina Faso  +226    
Burundi  +257    
Cambodia  +855    
Cameroon  +237    
Canada  +1    
Cape Verde Islands  +238    
Cayman Islands  +1345    
Central African Republic  +236    
Chad  +235    
Chile  +56    
China  +86    
Colombia  +57    
Congo  +2420    
Costa Rica  +506    
Croatia  +385    
Cuba  +53    
Cyprus  +357    
Denmark  +45    
Djibouti  +253    
Dominica  +1767    
Dominican Republic  +1809    
Dominican Republic2  +1829    
Dominican Republic3  +1849    
Ecuador  +593    
Egypt  +20    
El Salvador  +503    
Estonia  +372    
Ethiopia  +251    
Falkland Islands  +500    
Faroe Islands  +298    
Fiji Islands  +679    
Finland  +358    
France  +33    
French Guiana  +594    
French Polynesia  +689    
Gabon  +241    
Gambia  +220    
Georgia  +995    
Germany  +49    
Ghana  +233    
Gibraltar  +350    
Greece  +30    
Greenland  +299    
Grenada  +1473    
Guadeloupe  +590    
Guam  +671    
Guatemala  +502    
Guernsey  +44    
Guinea  +224    
Guyana  +592    
Haiti  +509    
Honduras  +504    
HongKong  +852    
Hungary  +36    
Iceland  +354    
India  +91    
Indonesia  +62    
International  +882    
Iraq  +964    
Ireland  +353    
Isle of Man  +44    
Israel  +972    
Italy  +39    
Ivory Coast  +225    
Jamaica  +1876    
Japan  +81    
Jersey  +44    
Jordan  +962    
Kazakhstan  +7    
Kenya  +254    
Korea (South)  +82    
Kuwait  +965    
Kyrgyzstan  +996    
Laos  +856    
Latvia  +371    
Lebanon  +961    
Lesotho  +266    
Liberia  +231    
Libya  +218    
Liechtenstein  +423    
Lithuania  +370    
Luxembourg  +352    
Macau  +853    
Macedonia  +389    
Madagascar  +261    
Malawi  +265    
Malaysia  +60    
Maldives  +960    
Mali Republic  +223    
Malta  +356    
Martinique  +596    
Mauritania  +222    
Mauritius  +230    
Mayotte Island  +269    
Mexico  +52    
Moldova  +373    
Monaco  +377    
Mongolia  +976    
Montenegro  +382    
Montserrat  +1664    
Morocco  +212    
Mozambique  +258    
Namibia  +264    
Nepal  +977    
Netherlands  +31    
Netherlands Antilles  +599    
New Caledonia  +687    
New Zealand  +64    
Nicaragua  +505    
Niger  +227    
Nigeria  +234    
Norway  +47    
Oman  +968    
Pakistan  +92    
Palestine  +970    
Panama  +507    
Papua New Guinea  +675    
Paraguay  +595    
Peru  +51    
Philippines  +63    
Poland  +48    
Portugal  +351    
Puerto Rico  +1787    
Qatar  +974    
Reunion  +262    
Romania  +40    
Russia  +7    
Rwanda  +250    
Saint Kitts and Nevis  +1869    
Saint Lucia  +1758    
Samoa  +685    
San Marino  +378    
Saudi Arabia  +966    
Senegal  +221    
Serbia  +381    
Seychelles  +248    
Sierra Leone  +232    
Singapore  +65    
Slovakia  +421    
Slovenia  +386    
Somalia  +252    
South Africa  +27    
Spain  +34    
Sri Lanka  +94    
St. Vincent and The Grenadines  +1784    
Sudan  +249    
Suriname  +597    
Swaziland  +268    
  Swazi MTN    
Sweden  +46    
Switzerland  +41    
Syria  +963    
Taiwan  +886    
Tajikistan  +992    
Tanzania  +255    
Thailand  +66    
Timor-Leste  +670    
Togo  +228    
Trinidad and Tobago  +1868    
Tunisia  +216    
Turkey  +90    
Turkmenistan  +993    
Turks and Caicos Islands  +1649    
Uganda  +256    
Ukraine  +380    
United Arab Emirates  +971    
United Kingdom  +44    
United States of America  +1    
Uruguay  +598    
Uzbekistan  +998    
Vanuatu  +678    
Venezuela  +58    
Vietnam  +84    
Virgin Islands, British  +1284    
Yemen  +967    
Zambia  +260    
Zimbabwe  +263    

 

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